Shopika
Shopika
Merchant Guide

How to Become a Shopika Merchant

Reach customers near you, take orders and keep your stock straight — from your phone. No monthly fee.

The quick way asks four things. No email, no password, no photo — those come later.

What it costs

Hakuna malipo ya kila mwezi. Tunapata tu ukiuza.

Free to join. No monthly fee. No subscription.

Shopika earns when you sell, and only then. If you sell nothing, you pay nothing.

Customer pays you directly

The order comes through Shopika, but the customer pays your own M-Pesa Pochi or Till. The money goes to your number. Shopika never holds it.

Customer pays through Shopika

The full amount lands in your Shopika wallet — we take nothing out of it. Withdraw to M-Pesa whenever you like.

You choose which of the two your shop uses, and you can change it later.

Steps to Become a Shopika Merchant

1

Sign up

Four things: the shop name, the owner’s M-Pesa number, where it is, and what it sells.

2

Add Your Store

Fill in your store name, category, location, operating hours, and delivery settings.

3

Upload Products

Add your products with photos, prices, and stock quantities.

4

Get Approved

We check the shop is real, usually within 1-3 business days. You can add products while you wait.

5

Start Selling

Your store goes live on Shopika. Customers can find and order from you immediately.

6

Get Paid

Either the customer pays your own Pochi or Till directly, or the money comes through your Shopika wallet and you withdraw it to M-Pesa.

Merchant Benefits

More Customers

Reach thousands of customers searching for local businesses like yours.

Modern POS

Manage orders and inventory from a powerful merchant dashboard.

M-Pesa Payments

Accept payments via M-Pesa, STK push, Till Number, and Shopika Wallet.

Delivery Management

Assign and track delivery riders for all your orders.

Business Insights

View sales reports, top products, and customer trends.

Merchant Support

Dedicated support team to help you grow your business on Shopika.

Store Types Welcome on Shopika

Water Suppliers Gas Dealers Grocery Stores Pharmacies Restaurants Bakeries Electronics Hardware Shops Clothing

Join Thousands of Kenyan Merchants

Create your store in about 2 minutes. Add verification details later; physical stores are normally reviewed in 1–3 business days.

Sign up in under a minute

Frequently Asked Questions

Who can become a Shopika merchant?

Any legitimate business owner in Kenya can apply — water suppliers, gas dealers, grocery stores, pharmacies, restaurants, and more.

What does it cost me?

Nothing. Nothing to join, nothing every month, no subscription, and no commission on what you sell. If a customer orders a thousand shillings from your shop, you keep a thousand shillings.

Does Shopika hold my money?

Only if you want it to. You can take payment straight to your own M-Pesa Pochi or Till, in which case the customer pays you and Shopika never touches the money. Or you can be paid through Shopika, where the full amount lands in your Shopika wallet and you withdraw it to M-Pesa whenever you like.

What are you gaining from this?

We make our money on airtime, bundles and SMS — the things a shop buys from us anyway — and on supplying stock. Your sales are not where we earn, which is why we can leave them alone. A shop that sells more buys more from us, and that is enough.

How long does merchant approval take?

After submitting your application and verification documents, approval typically takes 1-3 business days.

Can I manage deliveries through Shopika?

Yes. Shopika's merchant dashboard lets you manage orders, assign riders, set delivery areas and fees, and track deliveries in real time.