Get in touch with our team for support, sales, partnerships, or any questions about Shopika services.
Multiple channels available for your convenience
Speak directly with our support team for immediate assistance.
24/7 for urgent issues
Chat with us for quick responses, file sharing, and support.
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Send detailed inquiries, documents, or feedback via email.
Response within 24 hours
Access all Shopika services without internet connection.
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Instant service access
WhatsApp & Phone
For urgent support issues
Email Support
For detailed inquiries
USSD Service
For transactions & services
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Meet our team in person at our Nakuru headquarters
Shopika Headquarters
Shopika Limited
6th Floor, D&D House
Nakuru, Kenya
Visiting Hours
Monday - Friday: 8:00 AM - 5:00 PM
By appointment only
Before Visiting
Please call ahead to schedule an appointment and ensure someone is available to assist you.
From Nakuru CBD:
Parking Available:
Secure parking is available within D&D Plaza premises. Inform security you're visiting Shopika on the 6th floor.
Public Transport:
D&D Plaza is accessible via matatus heading to Nakuru CBD. Alight at Kenyatta Avenue stage.
For urgent issues requiring immediate attention outside business hours, such as fraud alerts, security concerns, or critical service outages.
24/7 availability for genuine emergencies only
Whether you need support, have a business inquiry, or just want to say hello, we're here for you.
Or use USSD for instant service:
